Privacy Policy
Your privacy and data protection matter to us.
We collect and use your information only to provide better service, ensure safety, and improve your experience. Your data is handled securely and never shared without proper consent.
Introduction
This Privacy Policy explains how we collect, use, and protect your information when you use our services through bookdriverssrilanka.com. By accessing our website or booking a service, you agree to the practices described in this policy.
Information We Collect
We may collect the following information when you interact with us:
- Name, email address, and phone number
- Booking details such as pickup location, destination, and travel dates
- Passenger and trip requirements
- Messages sent through contact forms, email, or WhatsApp
- Technical data such as IP address, browser type, and device information
How We Use Your Information
We use your information to:
- Process and confirm bookings
- Assign suitable drivers and vehicles from our fleet
- Communicate regarding your trip or inquiry
- Improve our services and customer experience
- Ensure safety, reliability, and smooth trip coordination
Data Protection
We take reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online system can guarantee complete security.
Sharing of Information
We do not sell your personal information. We may share limited details only when necessary:
- With assigned drivers or service partners to complete your booking
- When required by law or legal authorities
- To ensure safe and efficient transport service delivery
Cookies and Tracking
Our website may use cookies to improve user experience, analyze traffic, and enhance website performance. You can disable cookies anytime through your browser settings.
Third-Party Services
We may use third-party tools such as payment gateways, analytics tools, or communication platforms. These services operate under their own privacy policies.
Your Rights
You may request access, correction, or deletion of your personal data by contacting us through info@bookdriverssrilanka.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy, please contact us via info@bookdriverssrilanka.com.
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